photo de profil d'un membre

Ployrawee Yingcharoen

CV-Ployrawee-YINGCHAROEN

Toulouse (31300) France - ployrawee.yingcharoen@tsm-education.fr

Résumé

Application
Internship in Marketing and related field

Objective
An eager master student seeking for acquire an internship opportunity to obtain the practical marketing knowledge supporting the coursework learnt from university and to improve the abilities and skills while working among potential people.

Duration
6-month internship starting from March 2016

Educations
Master of Science in Marketing of Innovative Technologies
Université Toulouse 1 Capitole - IAE Ecole de Management
September 2015 - Present
Master in Business Administration (International Program)
Assumption University of Thailand
Cumulative GPA 3.81/ 4.00
September 2014 - September 2015
Bachelor in Economics (Bilingual Program)
Chiang Mai University
June 2019 - September 2013
High School Major in English - French
Chiang Mai University Demonstration School
June 2006 - February 2009

Technical skills
Microsoft Office suite : Word, Excel, Power Point, and Outlook
Statistical software : SPSS
Social medias

Practice Projects at IAE Toulouse
Company marketing Project with Noval Group (noval-france.com) focusing on market analysis of company’s products.
Market research with SEB Groupe (France) focusing on Rice cookers market in Thailand under Tefal brand.

Personal skills
Patient and good interpersonal skills
Enjoy working as a team
Ability to quickly grasp new knowledge
Keen to learn new things
Ability to multitask while staying organized
Good command in English/ Fundamental in French

Interests
Business research and analysis concerning in marketing and business development (such as customer satisfaction, customer requirement, loyalty program, and etc.)
Business case studies
Innovations
Outdoor activities

Experiences
Le Meridien Club Guest Service Agent
Le Meridien Hotel, Chiang Mai, Thailand
September 2014 - September 2015
Responsibilities:
o Greet and welcome VIPs, SPG-Platinum guests, and Club guests
o Create the most memorable experience upon guest’s arrival
o Assist and provide outstanding guest relation service
o Arrange and monitor food and beverage for VIPs and Club guests
o Collect and record profile of VIPs and Club guests
o Coordinate with relevant departments to achieve guest’s satisfaction
o Promote loyalty amongst a broad range of guests

Register
Wendy’s, Florida, USA (Summer job)
March - June 2010
Responsibilities:
o Demonstrates strong customer service and interpersonal skills
o Communicate effectively to a variety of customers
o Transfers orders to the kitchen to ensure their preparation
o Up-sells in-store promotions, when applicable
o Listens to and resolves customer complaints, suggestions, and inquiries
o Handles bank transactions for the restaurant
o Inventories supplies and goods with supervising manager, when necessary

References
Asst. Prof. Dr. Sirion Chipoopirutana
Professor of Business Research, Graduate School of Business
Assumption University of Thailand
E-mail : sirionc@gmail.com
Lars Meyer-Waarden, Ph.D
Professor and Head of Master M2 Marketing New Technologies
IAE Université Toulouse 1 Capitole
Tel : +33 5 61 63 56 46
E‐mail : lars.meyer-waarden@iae-toulouse.fr
Janet Teo
Front Office Manager
Le Meridien Hotel, Chiang Mai, Thailand
Tel : +66 53 253 666



Expérience professionnelle

Guest service agent

Le Meridien Chiang Mai , Chiang mai

De Septembre 2013 à Septembre 2014

Formations complémentaires

Master

Assumption University of Thailand - Business Administration

2014 à 2015

Bachelor

Chiang Mai University - Economics

2009 à 2013

Parcours officiels

TSM – Master 2 – Marketing – 2016 – Master 2 mention Marketing Vente - parcours International Marketing

Compétences

Microsoft Word
Microsoft Excel
IBM SPSS
social media
Market research
consumer re

Centres d'intérêt

  • Marketing CRM Loyalty Digital Marketing